Lunch&Learn - Clear, Direct & Effective Communication (May 2026)

Tired of back-and-forth emails, unclear requests and missed expectations?
This program helps you communicate with clarity and purpose so others quickly understand what’s needed, and respond effectively.
Participants learn how to structure communication to drive clarity and action, apply practical messaging frameworks and tailor their approach to different stakeholders, from managers to peers to cross-functional partners.
Using real-world examples, the session focuses on reducing confusion, avoiding rework and making expectations clear.
Participants will also learn how to evaluate whether their communication is effective based on how others respond and what outcomes are achieved.

Outcomes
By the end of this program, participants will be able to:

• Structure communication to drive clarity and action: Get to the point quickly and make it clear what’s needed
• Apply messaging frameworks to different stakeholder group: Adapt how you communicate based on who you’re speaking to and what they care about
• Evaluate the effectiveness of communication based on outcomes: Assess whether your message worked by what people do—not just what you said

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Bonita Richter, MBA | President, Profit Strategies
Bonita Richter, MBA, is President of Profit Strategies, an executive consulting firm focused on developing effective leaders, improving business performance, and building high-performing teams. She is also a professor in the leadership-focused MBA program at the Lake Forest Graduate School of Management in Lake Forest, IL, and serves as faculty for the American Management Association, a global management training organization headquartered in New York.

Recognized for her practical, results-oriented approach and deep business insight, Richter works with organizations from Fortune 500 companies to mid-sized and small businesses. She partners with executives, senior leaders, middle managers and front-line supervisors to drive meaningful results. Her approach is holistic, aligning strategy and operations while placing a strong emphasis on leadership effectiveness and team development.

Prior to founding Profit Strategies, Richter held the role of Strategy and Finance Officer in her family’s CNC precision machining and engineering firm. In that role, she enhanced growth, profitability and operational efficiency while gaining firsthand experience navigating the dynamics of a family-owned business.

With more than 30 years of leadership experience and over 20 years in consulting and higher education, she brings both depth and real-world perspective to her work.



Thank you to our Lunch&Learn Sponsor: