Lunch & Learn - Data for Decision Making II (Mar 2023)

By invitation only!
Join us for part II of Data for Decision Making from 12:00-1:30, on Wednesday, March 1st.  This next session is exclusively for you and others that attended the first session on January 25th.
 
Here's what we'll cover in this session:

• Review of your homework assignment to check the connection between the business questions you're trying to answer and the information you need (derived from data) to answer them
• Define a meaningful metric (or two) that can help you answer those questions
• Design (at a high level) an ergonomic data collection plan that can help you get to that metric

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Nic Thomas: As an employee of Gage Personnel and an active member of our community, Nic’s primary focus is to connect and collaborate with businesses and people in our community. With a special interest in workforce development, he collaborates with organizations in order to find ways to help strengthen our community and our future workforce. In 2019, Nic began working on projects surrounding wage analyses for a variety of clients. These projects led to the collection of proprietary data that provides insight into our local market (Berks County) and some other select markets in the United States.
Nic also finds ways to actively support businesses and community partners in various stages of talent development. Through the innovative Gage/Reading High School Career Program, Nic helps to connect students and employers through ongoing employer outreach initiatives.
Nic currently serves on the Board of Directors for Prospectus Berco and has been active in helping them on their personnel committee. He serves as the Engagement Committee Chair for the Berks County Chapter of SHRM, where he helps new and existing members navigate their involvement with the chapter. He is also an active participant in the GRCA Manufacturing IP committee.
Nic is a 2019 graduate of Leadership Berks, and has an amazing appreciation for his neighbors throughout this community. As a husband and father of two boys, he juggles work, community involvement, and family with a smile. He strives to have his family, and the future families of this area, inherit a prosperous and vibrant community that they will also be proud of.   

Rick Crump is the Founder and Principal of KineticXperience a managerial consulting firm near Philadelphia Pennsylvania. Rick partners with clients to improve customer experiences and business processes that have the most impact on brand and bottom-line performance. With over 20 years applied experience, in industries such as Healthcare, Pharma, Behavioral Health, Financial, Technology, Telcom, Logistics, Manufacturing, and more, Rick specializes in four areas of analysis and design: Strategic Planning, Customer Experience, Process Optimization, and Digital Enablement.
As a practitioner, teacher, mentor, and leader, Rick consults with executives, leads project teams, and equips his clients to accomplish their business objectives to differentiate themselves from the competition. Prior to founding KineticXperience, Rick created and managed various customer experience, operational excellence, and digital business programs for his employers. Rick is also an accomplished speaker, representing employers, partners, and his own firm.