Difficult personalities and inefficient work habits can creep into even the most well-run businesses. Do your supervisors have the necessary tools to adequately handle those employees and situations? Supervisor Training Module 3 gives them the confidence and skills needed to handle those challenging issues that arise in every workplace. Attendees will take a deep dive into more sensitive supervising issues such as conducting performance reviews, effective disciplinary action and conflict management.
Dan Marshall, New Castle Lawn & Landscape, Inc. Partner/Operations Manager said the Supervisor Training Series is a critical piece in the success of the business.
"The GRCA supervisor training modules have been a huge help to our organization. The content is relative, instructors are knowledgeable, and the format is engaging. We have sent many of our division supervisors through this training and will continue to do so," he said.
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Conducting performance reviews
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EEO and the law
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Effective disciplinary action
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What's wrong with you?! Conflict management
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Business communication for the 21st Century
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Problem solving & decision making
